Oh No I Deleted My WebPage Content!

3 Ways to Restore Webpage Content

Recently a web client emailed us (and then texted us, and then called us, and then emailed us again) asking for help regarding a very important page on their website and the potential problem of accidentally deleting all of the content on that very important page. I think at this point, it’s safe to say we’ve all been there.

Let’s set the scene for you. You’ve just come out of a very important meeting with your boss and your boss’s boss and discussed some content updates that need to be rolled out on all of your marketing channels. Social media updates. No problem. Email newsletter. Okay fine. Website updates. Please no. What was the password again? How do I login to the site? I know our web developer emailed us instructions three months ago…yep, sometimes it’s not so easy to remember all of the steps to change a minor little detail on the website.

For argument’s sake, let’s say you’ve got all of this written down, easily accessible, no one’s standing over your shoulder watching your every move, and you’re on the page you need to update, fixing someone else’s typos, and pow! Where did it all go? I thought I pressed the SAVE button!?

Here are three ways you can revert your webpage content and hopefully give a big sigh of relief (and maybe even look like a hero if your coworker did it).

WordPress – Restore

On any WordPress site there is a wonderful section called RESTORE. It’s generally all the way at the bottom of the page. And it essentially stores several revisions of the webpage that you’re working on and a timestamped version of who the user was that last saved that version.So if you’re like us and you try to save as often as possible, you’ll see several previous versions of the webpage. Click on the one you’d like, it’ll show all of this terrifying code snippets that you can essentially ignore and hit the RESTORE THIS VERSION button. Pretty simple and reliable. Crisis averted.

Screenshot of WordPress's Screen Options in upper right corner

But wait! I don’t see the REVISIONS section at the bottom of the page?! Not to worry. Scroll back to the top of the page and you should see SCREEN OPTIONS up in the top right corner. Click that open and look for the checkbox for RESTORE. Check it, close the tab and there you go!

Website Builder – Editing History

Screenshot of Divi's Visual Builder Page Editing Options

We typically build all of our websites using the DIVI theme builder. It’s an amazing tool, well supported, and is very user-friendly and intuitive, which our clients love! One of the many, many great features of the DIVI builder is having Editing History. To find that, make sure you are on the front-end Visual Builder. Click the purple circle near the bottom center of the page that has three dots in it. This will expand a bunch of great tools for webpage building, but we’re looking for the CLOCK ICON. Click that and a modal window pops up with all of your recent history states. This is a great feature if you’ve been working on your webpage for a while, and you did something by accident and don’t remember what you did. Disaster avoided.

Hosting Provider – Backup and Restore

Restoring a Backup on WP Engine'sHosting Platform

This will be the most advanced option and is usually reserved for a site wide issue, like a critical error after updating plugins on your website. Either way, it is absolutely paramount to have someone who has access to this feature of your website, as it can and will be used at some point if you’re making content updates and managing your website. How to do this is very platform specific, but hosting providers like WP Engine, SiteGround, and even GoDaddy have automatic backups of the website for typically the last 30 days. You can also make a manual backup of the site prior to making large updates to the site, like adding new webpages or new features to your site. Super helpful and a web developer’s best friend.

There can be nothing more stressful or terrifying than staring at a once robust page of content that now has nothing on it. The key here is to stay calm, and remind yourself of all of the options you have in order to recover your website and its content.

Remember, your website is your biggest digital marketing asset. It’s your organization’s virtual home. Making sure it is up to date is crucial to properly educate and market your potential client base.

If this feels way over your head or you just don’t have the time to deal with it, contact us. We manage most of our client’s websites and are always there to find a solution to your website needs. Reach out today for a free consultation if you want to make sure your website is up to date, safe and secure.